stone cold calling

Hmmm, what should I be doing right now? Studying for class. What am I doing instead? Writing in my blog and watching Family Guy.
I worked 10 hours today, because I have a strange schedule to accomodate my class schedule. The latter part of my shift was devoted to retention calling. Which means I call people whose subscriptions have lapsed and I try to lure them into renewing. So what was the response for my very first call? It went something like this:
"Hi, this is Sarah with the Bolivar Herald-Free Press. I’m calling for George Smith."
"George Smith?!?"
"Yes, ma’am."
"He’s dead!"
"Oh…so I guess he won’t be wanting the paper anymore then."
Okay, I didn’t really say that last part, but it was the first thing that popped into my head.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s